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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adelynne Stevenson

Adelynne Stevenson

December 8, 2025

5  out of  5
rating by Adelynne Stevenson
"I am moving cross country and this team made the transition seamless. The team was extremely patient with me and provided excellent education on the different types of services that fit my needs best. Very pleased with the services."
We responded:
"Welcome to Denver, Adelynne! Glad we could make the insurance transition go smoothly for you. We look forward to working with you."
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Angela Kagan

December 7, 2025

5  out of  5
rating by Angela Kagan
"Bar Frank/State Farm Insurance is truly the best in town her associates Christina Amber Shila and everyone on a team are all amazing , they turned very frustrating total loss situation and claims process into something so much easier to handle I am incredibly grateful for their help Thank you Christina For being there for me, sincerely Angelika."
We responded:
"Thank you for your review and kind words, Angela. We appreciate your business. "
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Sue Rankin

December 5, 2025

5  out of  5
rating by Sue Rankin
"I have been Barb‘s client for over 30 years. She runs a fabulous agency with impeccable customer service. I highly recommend Barb Frank State Farm agency!!!"
We responded:
"Thank you for your kind words, Sue. It’s been great to work with you over the many years. Thank you for your business. "
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Laura Rankin

December 4, 2025

5  out of  5
rating by Laura Rankin
"Amber is helpful, responsive, and a joy to communicate with! She always brings a positive attitude and a personal touch to our conversations, and goes above and beyond to ensure my policy is meeting my needs."
We responded:
"Thank you for your kind words, Laura. We think Amber is pretty great too :) we appreciate your review. "
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Rosemary Vasquez

December 2, 2025

5  out of  5
rating by Rosemary Vasquez
"Kristin Metz has been a wonderful resource to me for all of my insurance needs. Her patience and kindness have been so appreciated! I have come to think of her as a friend and not just a person who sells insurance. Her positive attitude and expertise are assets to this company!!"
We responded:
"Thank you for the thoughtful words regarding Kristin. We are so lucky to have her! We appreciate your business."
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Gary Benson

December 2, 2025

5  out of  5
rating by Gary Benson
"We have used Barb Frank for our home and office insurance for many many years. We have been very happy with the advice and service we have received from her whole office. We recently needed a new roof and Barb helped us find a great team to work with and who would replace our roof with shingles that allowed us an additional discount on our homeowners insurance. The whole process has been a great experience. And a big shout out to the State Farm adjuster, he was thorough and very fair. Wrote a check on the spot so I could schedule the new roof asap. So happy we are with State Farm and Barb Frank's office specifically."
We responded:
"Thank you, Dione & Gary. It’s been a pleasure working with you over the many years. We appreciate your business."
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Christian Tidwell

November 30, 2025

5  out of  5
rating by Christian Tidwell
"Very easy to work with"
We responded:
"Thanks for the 5 star review, Christian. "
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Fred Wehle

November 25, 2025

5  out of  5
rating by Fred Wehle
"Excellent prices and very easy to do business with."
We responded:
"Thanks for your review, Fred. Welcome aboard - we look forward to working with you. "
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Stephanie Bogus

November 24, 2025

5  out of  5
rating by Stephanie Bogus
"Our family has been with Barb's office for many year and she's always there when we need her. A few months ago I was in a minor collision that left my driver's side door dented. I had a lot of questions about the claims process and Kristin in Barb's office always responded quickly by email with just what I needed to know. Highly recommend this team!"
We responded:
"Thanks for your kind words, Stephanie. We appreciate your business and your loyalty to State Farm. It’s a pleasure to work with you. "
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Gidon Felsen

November 20, 2025

5  out of  5
rating by Gidon Felsen
"I've had only great experiences with Barb Frank and her team: Amber Schmidt helped us get our new home insured! And Kristin Metz walked us through our car insurance claim and getting a replacement rental!"
We responded:
"Thanks for your kind words. I’m glad your experience working with Amber and Kristin has been positive. "
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Cher Schuck

November 16, 2025

5  out of  5
rating by Cher Schuck
"We would like to express our sincere appreciation for Shiela B's help through replacement of our damaged roof. Her professionalism, care and continued follow up got us through our first claim ever after being State Farm clients for 40 plus years! We highly recommend Barb Frank and her fantastic team!!"
We responded:
"Thanks for the review and your kinds words about Sheila and our office. We really enjoy working with you too. I appreciate your business. "
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Shelby White

November 12, 2025

5  out of  5
rating by Shelby White
"Barbara, and her team, have all been great to work with. Been a client for years and have always had a good experience. Friendly, attentive, and helpful! Most recently worked with Kristin on updating our plan and see was great!"
We responded:
"Thanks for your kind words, Shelby. We think Kristin is great too! We appreciate your business!"
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James

November 7, 2025

5  out of  5
rating by James
"Sheila has been fantastic. She explained everything in a personal yet understandable way. Thanks Sheila"
We responded:
"Thanks for your review, Jim. It’s great working with you. "
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Dan Loftus

November 3, 2025

5  out of  5
rating by Dan Loftus
"As always great service. Kristin Metz recently took care of what I needed, super fast."
We responded:
"Thanks for your review, Dan. Glad your recent experience with Kristin was positive. We appreciate your business over the many years. "
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Geddy Jackson

November 1, 2025

5  out of  5
rating by Geddy Jackson
"Very accommodating, friendly, and professional!"
We responded:
"Thank you for your kind words! We're glad to hear you had a friendly, professional, and accommodating experience with our team. Providing excellent customer service and support is always our top priority. We appreciate your trust in us for your insurance needs!"
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Mary Ann Hogan

October 31, 2025

5  out of  5
rating by Mary Ann Hogan
"Over the past 16 years or so I've been with Barb Frank, Amber, Leslie and Sheila (not counting a few years break in there when I moved to NYC and went car-less). More and more I have grown to feel that these delightful people are family. Recent work on my car due to hail-damage went beautifully. Every time I have need for them they come through with consistent flying colors! Everything is always seamless and dare I say, enjoyable! Not a word you hear often with insurance stories! Wanting to be sure I was getting the best deal I recently shopped around with other companies. It made me sad to think of possibly leaving but thought I might get a better deal money-wise and didn't want to be sentimental. Bottom line, I'm staying with these kind professionals- tried and true friends who watch out for my best interests and who make doing business with them easy and fun."
We responded:
"Thanks for your review, Mary Ann. It’s been a pleasure working with you over the many years. Glad we can make insurance enjoyable. "
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Paige Foster

October 28, 2025

5  out of  5
rating by Paige Foster
"Barb and her team, especially Kristin, have been amazing to work with. They are quick to respond, extremely knowledgeable, and have made my life a lot easier. Thank you"
We responded:
"Thank you for your kind words about Kristin and our office. We appreciate customers like you. "
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Sally Weiss

October 20, 2025

5  out of  5
rating by Sally Weiss
"Would highly recommend the agency. Sheila Bailey guided us through the process of obtaining insurance in Denver. She contacted our NY State Farm rep and coordinated the process. The process was completed quickly and thoroughly."
We responded:
"Welcome to Denver, Sally. Glad Sheila could make the process of transferring your insurance go smoothly. "
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Heidi Petersen

October 16, 2025

5  out of  5
rating by Heidi Petersen
"I’ve worked with Sheila at Barb Frank Statefarm for several years on my auto and renters insurance needs. Sheila is so sincere and helpful…always answers my questions promptly and thoroughly, and genuinely cares about me as a customer and person! I’m moving out of state and sad to be losing her as my contact. Hope to find someone as great as her in my local Statefarm office in my new location!"
We responded:
"Thanks for your kind words, Heidi. Good luck with your new adventure."
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Sandy Williams

October 10, 2025

5  out of  5
rating by Sandy Williams
"I have been with Barb Frank for sometime. Recently we had to work with selling a house, a claim and renters insurance. Due to some of the Buyers requests the process was quite tedious. I so appreciated working with Amber Schmidt. She went above and beyond to help us get to a resolution. She kept us informed, explained things well and went above and beyond to get answers for us. I am so grateful to Amber for her exceptional customer service!"
We responded:
"Thanks for your review, Sandy. We think Amber is pretty awesome too! We appreciate your business. "
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Coy Lim

September 29, 2025

5  out of  5
rating by Coy Lim
"Kristin is the best. Makes the whole process easy and hassle free, would recommend her to anyone."
We responded:
"Thanks for your kind words! We appreciate your business. "
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Stephen Berlin

September 25, 2025

5  out of  5
rating by Stephen Berlin
"We had a burst water main under our basement slab on grade with water throughout and in one bedroom about 2" deep in the outside corner. Barb Frank and her associate Amber guided and coached us through the complicated claim process with confidence and competence. Ultimately after a 2 month successful remediation and reconstruction process we're done and couldn't be happier. My wife and I have had State Farm insure our cars and home for 21 years and wouldn't want to be with any other insurance company and Agent."
We responded:
"Thanks for your feedback, Stephen. I’m sorry you had that happen but I’m glad we could help you through the process. I appreciate our long standing relationship."
Profile photo of Drew Lawler

Drew Lawler

September 5, 2025

5  out of  5
rating by Drew Lawler
"Have thoroughly enjoyed working with Amber! She is so helpful and timely!"
We responded:
"Thanks for your kind words, Drew. We think Amber is great too!"
Profile photo of Kara Copelan

Kara Copelan

August 29, 2025

5  out of  5
rating by Kara Copelan
"I had the absolute best experience working with Kristin at State Farm! From the moment I reached out for a car insurance quote, she was professional, friendly, and extremely knowledgeable. Kristin took the time to walk me through all of my options, explained everything in a way that was easy to understand, and made sure I felt confident about the coverage I was choosing. What really stood out was how patient and attentive she was—she listened to my needs, answered all of my questions, and never made me feel rushed. On top of that, she found me a great rate that fit my budget without sacrificing the coverage I wanted. If you’re looking for someone who truly cares about helping you, Kristin is the one to call. I can’t recommend her enough—thank you, Kristin, for making the process so smooth and stress-free!"
We responded:
"Thank you for your review, Kara. I’m glad your experience working with Kristin was positive. "
Profile photo of Kelsey Martin

Kelsey Martin

August 22, 2025

5  out of  5
rating by Kelsey Martin
"I've been using Barb Frank and working with Sheila Bailey for years now. I recently got a new car, and had to quickly get it insured ahead of a road trip. Sheila was able to hop on the phone with me, and get me a quote and completed policy the same day. I also have a personal property policy through State Farm for a Specialized road bike that I use for distance cycling - after the bike was totaled in a hit-and-run, the representatives at State Farm chatted with me about it, and cut me a check the same day. Its been extremely easy working with the folks over there, and I highly recommend using them!"
We responded:
"Thank you for your kind words, Kelsey. I’m sorry about your accident - but glad you are up and cycling again. We appreciate your business."