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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ann Vo

October 19, 2023

5  out of  5 rating by Ann Vo
"I highly recommend Barb Frank State Farm Insurance! They’re awesome especially Kristin. She was very helpful and friendly. Thank you to all!"

Peri Heft

October 19, 2023

5  out of  5 rating by Peri Heft
"This branch is super communicative, fast, and timely with their work. A+!"

Kevin S. Neiman

October 5, 2023

5  out of  5 rating by Kevin S. Neiman
"I've been working with Barb since I moved to Denver in 2004, and she's fantastic. Anything I need insurance-wise, she and her team are there for me - regardless of the issue, or time or day."

Amanda England

September 7, 2023

5  out of  5 rating by Amanda England
"Amber is such a wonderful agent! She’s very personable and communicative. I’m very happy to be working with her."

Joscelyn Gay

September 7, 2023

5  out of  5 rating by Joscelyn Gay
"Barb Frank's office was very helpful to me and very responsive to my questions when considering my home insurance options and questions. I very much appreciated the help figuring this out!"

cliff foster

August 18, 2023

5  out of  5 rating by cliff foster
"We recently had an unexpected sewer backup (water only, thank God) that led to the pricey replacement of about 40 feet of pipe. Fortunately, State Farm came through with a payment that put a dent in the bill. The claim process was painless and efficient. Sheila at Barb Frank State Farm, who was exceptionally helpful, got the ball moving and followed up with us after the check arrived in the mail. Many thanks."

Quentin Blakeslee

August 17, 2023

5  out of  5 rating by Quentin Blakeslee
"Sheila Bailey has helped me extensively. She is always courteous and professional. She always follows up to make sure your issue is resolved."

Jeremy Burke

August 11, 2023

5  out of  5 rating by Jeremy Burke
"Barb's staff has been very helpful when I have needed it. Sheila Bailey has personally helped me out and made sure things have gone smoothly."


August 8, 2023

5  out of  5 rating by C R
"I can't say enough about Barb Frank Insurance, and Shelia in particular. Her help with a recent claim has been fantastic, and makes you feel you have an advocate, which is much appreciated. I have been with Barb Frank for years, and the customer service and professionalism is why they have these great reviews. They deserve them!"

Edith Klimoski

August 8, 2023

5  out of  5 rating by Edith Klimoski
"Kristin was extremely diligent, efficient and kind in her work getting me set up with great renter's insurance!"

K. Rogers

August 2, 2023

5  out of  5 rating by K. Rogers
"I have been a State Farm customer/client for almost 40 years. Different office locations and different agents. I stayed with SF out of loyalty. I recently changed SF office locations and have been very pleased with the kindness I have received from Amber Schmidt. I was very confused (as I am most of the time) regarding all of the coverage details and descriptions ... Amber explained everything to me and then made sure that I understood clearly... something that other past agents did not take the time to do. I am grateful for this SF team and look forward to a long relationship. I give Amber Schmidt 100 stars. Thank you so much. 😊"

Carly Stagge

June 16, 2023

5  out of  5 rating by Carly Stagge
"They're amazing! Especially Amber Schmidt! She has always taken care of me for my personal articles and renters insurance. She has been working with me for over 2 years to help get my car insurance down after a big crash and has stayed on it. She answers right away and always on top of her work...trying to find the deals deals, while getting the proper coverage. Amber is also very enjoyable and friendly to work with! I have used other companies and know the pain of a bad insurance company...but no complaints here. Highly recommend!"

Mason Lenz

May 5, 2023

5  out of  5 rating by Mason Lenz
"Love the staff . Friendly and Great service"

Carter Jennings

April 28, 2023

5  out of  5 rating by Carter Jennings
"I worked with Amber Schmidt who was able to save me $70 per month with better coverage by switching away from Geico. She was awesome to work with and clearly had my best interests in mind. Highly recommend!"

Fred Leviton

March 8, 2023

5  out of  5 rating by Fred Leviton
"I have been a State Farm customer for nearly 50 years and started working with Barb over 5 years ago. She and her team always are responsive and Barb is great at figuring out cost-effective insurance solutions. I just had to make a claim and Barb made the filing so easy. A day later, the claims department called and after a 5 minute call, the payment was on its way to my checking account. All I can say is wow!"

Puppy Power 12

March 3, 2023

5  out of  5 rating by Puppy Power 12
"Sheila is amazing! I can always reach out and she responds promptly. She is the reason I stay with State Farm."

Kimberly Donars

February 23, 2023

5  out of  5 rating by Kimberly Donars
"I’ve been working with Amber at Barb’s office for a couple years now and been with State Farm all my life. At Barb’s office and especially with Amber I’ve received personalized service that goes above and beyond. Amber always makes sure I am getting the very best rate and discounts possible and she really researched all the questions I had about insurance on a sailboat as well as my vehicles."

Dan Dial

February 21, 2023

5  out of  5 rating by Dan Dial
"We’ve loved working with Barb for over 15 years! The whole team is great: fast and friendly for all our questions."

Amaya Dinesa

December 1, 2022

5  out of  5 rating by Amaya Dinesa
"I've been so heartened by the team here. I would never consider giving much thought to my insurance company, but during covid, Barb's team went out of their way to see if I needed any assistance, worked with my emergency financial situation that hit at the beginning, and they just regularly reach out to see how I'm doing and to wish me a happy birthday or happy holidays. That extra touch really matters to me. I recently had the chance to get to work directly with Barb and I was very happy with her attentiveness and work ethic as well. I haven't made any claims or had to do any hard core "insurance business" so I can't speak to that. But the fact that I didn't have to feel ashamed when I needed help because they were so present to my needs mattered when I really needed support."


November 30, 2022

5  out of  5 rating by TJ S
"Very happy with service - responsive, courteous and does a good job following up when necessary. Everyone in the office is great!"

Abel Garcia

October 20, 2022

5  out of  5 rating by Abel Garcia
"Sheila and team are the best auto and home insurance provider I've ever worked with. Incredible service all around, highly recommend!"

Christian Klug

October 10, 2022

5  out of  5 rating by Christian Klug
"Recently moved to Denver and Sheila helped to painlessly transfer my insurance from out of state, while clearly explaining everything."

Caitlin Good

September 29, 2022

5  out of  5 rating by Caitlin Good
"Barb and her team have been our insurance provider since we moved to Denver in 2006. Since joining Barb Frank many of our personal and professional situations have evolved, Barb and her team have diligently remained by our-sides and worked through several complex situations with our family. I highly recommend Barb due to her devotion to her clientele and willingness to face any issues that arise in life. We appreciate all the hard work Barb has tackled for our family and continues to do so. We won't go anywhere else !"

Haley McCleary

September 21, 2022

5  out of  5 rating by Haley McCleary
"sheila was super helpful during the long process of changing my insurance over from IL to CO. she was very patient and attentive throughout the whole process. happy to have worked with her!"

Jake Hynek

September 20, 2022

5  out of  5 rating by Jake Hynek
"THIS PLACE IS AWESOME! I've never had a better experience with any insurance provider! Not only does this team help me with any insurance related issues I've had, but they're also extremely kind people! I've had the pleasure of working with Amber for a little over a year now and she has helped me with a multitude of different issues but the best part is the quick check-in emails just to make sure everything is going great in my life. Kind people are the best and that's exactly what this place is all about!"