State Farm® Insurance Agent Barb Frank

"I have been with Barb Frank for sometime. Recently we had to work with selling a house, a claim and renters insurance. Due to some of the Buyers requests the process was quite tedious. I so appreciated working with Amber Schmidt. She went above and beyond to help us get to a resolution. She kept us informed, explained things well and went above and beyond to get answers for us. I am so grateful to Amber for her exceptional customer service!"

"Kristin is the best. Makes the whole process easy and hassle free, would recommend her to anyone."

"We had a burst water main under our basement slab on grade with water throughout and in one bedroom about 2" deep in the outside corner. Barb Frank and her associate Amber guided and coached us through the complicated claim process with confidence and competence. Ultimately after a 2 month successful remediation and reconstruction process we're done and couldn't be happier. My wife and I have had State Farm insure our cars and home for 21 years and wouldn't want to be with any other insurance company and Agent."

"Have thoroughly enjoyed working with Amber! She is so helpful and timely!"

"I had the absolute best experience working with Kristin at State Farm! From the moment I reached out for a car insurance quote, she was professional, friendly, and extremely knowledgeable. Kristin took the time to walk me through all of my options, explained everything in a way that was easy to understand, and made sure I felt confident about the coverage I was choosing. What really stood out was how patient and attentive she was—she listened to my needs, answered all of my questions, and never made me feel rushed. On top of that, she found me a great rate that fit my budget without sacrificing the coverage I wanted. If you’re looking for someone who truly cares about helping you, Kristin is the one to call. I can’t recommend her enough—thank you, Kristin, for making the process so smooth and stress-free!"

"I've been using Barb Frank and working with Sheila Bailey for years now. I recently got a new car, and had to quickly get it insured ahead of a road trip. Sheila was able to hop on the phone with me, and get me a quote and completed policy the same day. I also have a personal property policy through State Farm for a Specialized road bike that I use for distance cycling - after the bike was totaled in a hit-and-run, the representatives at State Farm chatted with me about it, and cut me a check the same day. Its been extremely easy working with the folks over there, and I highly recommend using them!"

"I switched to Barb Frank this spring and am delighted with her office and the fantastic service I have gotten. I switched after growing extremely tired and frustrated by my previous Allstate agency, which had bought out my account as part of the business of a previous broker I used. My relationship there was entirely based on generic, automated messages, and I found their communication, knowledge of me as a client, and helpfulness to be non-existent. So my experience with Barb Frank, and her associate, Amber Schmidt, has been a wonderful, refreshing complete contrast to my previous broker. They responded to my inquiry quickly, set me up to work with Amber, and moved my application and switch through the various steps quickly, thoroughly, and efficiently. Amber was always timely and helpful in her phone calls and emails and in response to my questions throughout the process. When I needed some recommendations for some house repairs, she quickly provided me a few names, and the one I used was excellent and got the work done immediately and very well. The whole process has been made very easy and simple because of the office's and Amber's diligence and care."

"Sheila was incredibly helpful to make important updates to our insurance plan."

"I had a great experience working with Sheila Bailey. She was professional, knowledgeable, and made the whole process easy to understand. Highly recommend!"

"Great quote and service."

"Great customer service!"

"Just an Absolutely, Delightfully, Extraordinary Experience with Barb! Going out of her way to be helpful! Truly Grateful 🙏"

"Can’t say enough great things about Barb Frank’s office and the helpful staff! I’ve been working with Amber on adding a vehicle and adjusting some things on our policy, and she’s been absolutely wonderful! Very helpful & best of all, patient and thorough when I’m asking questions, etc… They are definitely relationship-focused which is hard to find these days!"

"Barb and her team have been absolutely fantastic to work with! They are incredibly responsive, knowledgeable, and always take the time to answer our questions and explain all the options clearly. It’s such a relief to know we have people we can trust handling our insurance needs. Not only do they offer some of the most competitive rates we’ve found, but the level of service they provide is unmatched. We currently have coverage for both of our cars and renter's insurance through them, and the entire process - from getting quotes to setting up the policies - was quick, easy, and stress-free. Any time we've needed assistance or had questions, they’ve been just a phone call or email away, and they always go above and beyond to help."

"I absolutely love this location! I wasn’t sure about my next steps for car insurance, and recently had a great experience! I would love to shout out Kristin and Amber for supporting me by answering questions and just being overall so helpful. Thank you ladies so much !!"

"We just added another car to our insurance and Amber made the process painless even with our non stop questions. Would highly recommend this State Farm office."

"I just recently switched my car insurance from Costco's CONNECT insurance to State Farm and had a wonderful experience. I worked with Amber, who did a really great job guiding me through the process and breaking down each section of my new policy with clarity and ease. This switch is saving me a whopping $1,429 annually! How incredible is that? I highly recommend this team of power ladies."

"I loved working with Sheila. She is so helpful and responsive. She takes all of the guess work out of everything."

"I have worked with Barb Frank's team for several years and have experienced nothing but friendly, professional service. They've made complicated situations feel easy. Not a negative thing to say. An absolute pleasure!"

"I have been working with Sheila Bailey at Barb Frank Agency. Sheila has spent an inordinate amount of time answering my questions and following up with me. She has gone beyond what anyone could expect. She has saved me significant money on both my auto and home insurance. Lucky me to work with her!"

"We recently moved from out of state and Barb’s team helped make the transition seamless. Amber is a pleasure to work with. We highly recommend them."

"I had been a customer of this State Farm agent for over two decades, through the COVID-19 lockdown, multiple travels out of state, and the insurance of very uncommon vehicles, leaving me reluctant to find another office due to an out-of-state relocation. She and her staff have been superlative in the facility and support of the various policies and circumstances during my tenure as their client. They have gone above and beyond good customer service and have earned my loyalty and praises"

"We have been with Barb Frank’s company for many years. She and her staff (especially Amber!) have been lovely to work with. Prompt and friendly! Thank you for making the overwhelming insurance process so seamless."

"Kristin went above and beyond to make sure I got the right policy. She kindly answered all my questions and made sure the policy covered my specific needs. Most importantly, she was easy to communicate with via phone and email. I have purchased insurance many times from online-only agencies, but this interaction with Kristin at Barb Frank's office reminded me of the tangible benefits of working with a local insurance agent."

"Reliable, honest and fair. For over 25 years, I have trusted Barb Frank State Farm for my personal and business insurance and have never been disappointed. They do business the old fashioned way. I highly recommend this company!"